Marketing is defined as a social and managerial process by which individuals and groups obtain what they need and want through creating and exchanging products and values with others.(Kotler.P 2002 : 5) The goals of marketing is to attract new customers by promising superior value and keep and grow current customers by delivering satisfaction. There are five core concepts of marketing, which includes needs, wants and demand; products, services and experience; value, satisfaction and quality; exchanges, …showed first 75 words of 1506 total…

…showed last 75 words of 1506 total…p1/article.jhtml?term=%22marketing+concept%22 [20/9/2003] Online Material #3: Business Editors,1998,JVC Celebrates Success in Mobile Electronics With New Image and New Marketing Concept, http://www.findarticles.com/cf_0/m4PRN/1998_Dec_15/53402065/p1/article.jhtml?term=%22marketing+concept%22 [20/9/2003] Online Material #4: The Research Exchange Vol.5, http://www.ncddr.org/du/researchexchange/v05n01/adapting%20Marketing%20Concept.htm [23/9/2003] Online Material #5: Robert D,Social Responsibility,Consumerism,and The Marketing Concept,1999, http://www.sbaer.uca.edu/Research/1999/SMA/99sma110.htm [24/9/2003]